Frequently Asked Questions (F.A.Qs)

  • At Kokoro Japanese Head Spa, our head spa treatments combine traditional Japanese techniques with modern relaxation methods. We focus on scalp health, hair rejuvenation, and overall relaxation. It’s more than just a hair wash; it’s a holistic experience for your mind and body.

  • Our sessions usually last between 60 to 120 minutes, depending on the treatment you choose. We recommend arriving a few minutes early to settle in and enjoy a cup of herbal tea.

  • Yes, we recommend booking an appointment in advance to ensure you get the time slot that works best for you. You can book online or give us a call.

  • We use high-quality, natural products that are gentle on your scalp and hair. Our products are carefully selected to provide the best care and nourishment.

  • Absolutely! If you have specific products you prefer, feel free to bring them along. Just let us know in advance so we can accommodate your needs.

Policies

Cancellation Policy:
We understand that life happens! If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. This allows us to accommodate other clients. Late cancellations or no-shows may incur a fee.

Late Arrivals:
If you arrive late, your session may be shortened to ensure we stay on schedule for the next client. We appreciate your understanding.

Health and Safety:
Your health and safety are our top priorities. We follow strict hygiene protocols and use sanitized equipment for each client. If you have any health concerns or allergies, please inform us before your treatment.

Payment Methods:
We accept cash, credit cards, and mobile payments. Payment is due at the end of your session.

Gift Certificates:
Looking for a perfect gift? We offer gift certificates for all our services. Treat your loved ones to a relaxing experience at Kokoro Japanese Head Spa.